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blogsTerms and Conditions
Last Updated: 01-01-2026
These Terms and Conditions ("Terms") govern your access to and use of www.petzela.com, operated by PetZela LLC ("we", "our", or "us").
By accessing this website or purchasing from us, you agree to comply with and be bound by these Terms.
1. Eligibility
You must be at least the age of majority in your state of residence to use this website.
By placing an order, you confirm that the information provided is accurate and complete.
2. Products & Services
All products are subject to availability. We reserve the right to modify or discontinue products at any time without notice.
We make every effort to display product descriptions and images accurately; however, we do not guarantee that product colors or details will appear exactly the same on all devices.
3. Pricing & Payments
All prices are listed in U.S. dollars and are subject to change without notice.
We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or policy violations.
4. Shipping
Delivery times are estimates and may vary due to carrier delays or external factors beyond our control.
Customers are responsible for providing accurate shipping information.
5. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy. Please review that policy for detailed information.
6. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Upload malicious software or harmful content
- Violate intellectual property rights
7. Intellectual Property
All website content, including logos, images, text, and designs, is the property of PetZela LLC and may not be reproduced without written permission.
8. Limitation of Liability
PetZela LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.
9. Governing Law
These Terms shall be governed by and interpreted under the laws of the United States.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.
11. Contact Information
PetZela LLC
5527 Bonfair Avenue
Lakewood, California 90712
United States
Email: contact.petzela@gmail.com